If you received a letter from HEA, it could be funds owed to you, your business, or a relative. In order for HEA to represent you, the government requires you to sign and date our contract and provide a photocopy of your current driver’s license or state/government issued ID card.
There are three types of accounts. Please read below to determine which account applies to you.
Individual Accounts – If you received a letter stating that there are funds owed to you, then your funds are listed as an Individual Account. In order to process and Individual Account, please sign and date the contract and make a photocopy of your current driver’s license or state/government issued ID card.
Business Accounts – If you received a letter regarding your current or previously owned company, your funds are listed as a Business Account. In order to process a business account, the contract must be signed by an officer listed on the most recent annual report. If your company is no longer in business, you must provide a photocopy of your current driver’s license or state/government issued ID card.
Deceased Accounts – If you received a letter regarding a deceased relative, the funds in question are listed as a Deceased Account. Please contact our office toll free at 800-763-9006. One of our associates will help you determine who qualifies as a beneficiary what documents are needed.
